News travels fast. Bad news travels faster.
News travels fast. Bad news travels faster. Here are 9 ways to manage your communications in a crisis.
Do you remember when the boss of high street jewellery company Ratner’s described his own products as “total crap”? The now infamous gaffe wiped £500 million off the value of his business overnight back in the early 90s. Fast forward to today, and ‘doing a Ratner’ (as it is affectionately known) is still common practice.…
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