Quality of service underpins resilience for office working
While lockdown has seen offices close and brought tough times for many cleaning businesses, Cleanology CEO Dominic Ponniah says new contract wins show important trends for the future.
“Cleaning contractors gain valuable insight into the health and wellbeing of office working. What we’re seeing at Cleanology is that flexibility is key. While many cleaning firms have experienced a downturn, we recently won two new contracts that illustrate the resilience that comes with quality.”
Ponniah said: “Alignment of values is crucial. Cleanology shares these values. We demand exceptionally high service from our teams and focus on quality of service.
“Our relationship with the Work.Life, is based on similar ethics and values. We are both working towards certified B Corps status, and continuously work to improve sustainability. Cleanology already looked after one section of the estate; our excellent service and ability to adapt has resulted in the new contract expanding to cover the whole estate.”
Work.Life is known for its quality co-working spaces, and also offers a modern take on office management under the Yours by Work.Life brand. Cleanology has adapted its service to meet the needs of the 10 co-working organisations on its books. As well as delivering a flexible cleaning service, it also provides housekeepers who work more closely with the FM team.
Ponniah concluded: “Work spaces have undergone dramatic changes in the last year. Even offices that opened up after the first lockdown were asking a number of staff to work from home where possible, and facilities are reorganising, to create more space. Offices are changing but, with new contracts being signed, it is clear that the office is far from extinct.”
Cleanology also recently signed a contract with Brookfield Asset Management, its first contract in One Canada Square, Canary Wharf.